utility bill assistance (water gas or electric)
is available for those in neED. 

WE DO NOT OFFER RENTAL ASSISTANCE.

DISCLAIMER:  We DO NOT receive Federal or State money for utility assistance. The money we receive comes from personal donations that St. Francis House receives in the mail and through our website. The assistance we can provide is on a limited first come-first served basis and we apologize for the inconvenience this may cause. The amount of funds we have available for utility
assistance will vary from month to month, throughout the year.

 

   HERE ARE THE UTILITY ASSISTANCE GUIDLINES.  PLEASE READ AND FOLLOW THEM.
In fairness to others, exceptions are not allowed.

  1. YOU MUST HAVE AN OFFICIAL SHUT OFF NOTICE FOR ASSISTANCE.

  2. Utility Assistance help will only be available on the 2nd and 4th Tuesdays of each month. No exceptions.
    1. March 14th, and March 28th
    2. April 11th, and April 25th
    3. May  9th, and May 23rd
    4. other dates to follow will be posted.
  3. CALL OUR UTILITY ASSISTANCE PHONE NUMBER (501) 777-5803 on the dates listed above and
    between the hours of 9:00am-10:00am. The phone will be busy, you have to keep calling to get through.
    1. Please do not call St. Francis House directly. Only use the number listed above, it will be busy. 
    2. You may TEXT the following to the phone number, if you are having trouble getting through our phone number.
      1. Last Name
      2. What type of utility bill :  WATER, ELECT. GAS.
      3. Your account number on the Utility Bill
      4. Your billing zip code.
    3. Funds are limited and on a first call, first served basis.
  4. YOU MUST CALL TO MAKE AN APPOINTMENT. WE DO NOT TAKE WALK-INS. NO EXCEPTIONS.

QUALIFICATIONS FOR UTILITY ASSISTANCE FROM ST. FRANCIS HOUSE

  1. You MUST have an official “SHUT OFF NOTICE” from the utility company.
  2. We only assist with the  “CURRENT AMOUNT DUE”, that is shown on the notice.
    1. In some instances, we may not be able to help with the full amount above, only a partial amount.
    2. WE DO NOT PAY PAST DUE AMOUNTS.
  3. Funds are limited and on a first call, first served basis.

We thank you for your understanding,

Community Resources Coordinator